Travel Specialist (French) – Weekends

Infos clés
société Blu Selection lieu Barcelone date 5 décembre 2017
Contrat: CDI Salaire : non indiqué  
Description du poste

Do you want a weekend job? Are you passionate about travelling? Are you customer oriented? And do you speak French? Then this is your job!

The Company

For our client a constantly growing online travel agency we are currently recruiting a Travel Specialist for the French market.

The Job

In this position, you will be responsible for ensuring excellent customer service to the Benelux market, creating exceptional value and solving any issues to deliver a consistent quality of service.

– Making changes or cancellations
– Maintain client relationships through product support over the phone
– Respond to questions regarding bookings, payment methods and proposed information
– Provide high-quality service
– Control of clients who have not completed the purchase
– Provide customer satisfactions surveys
– Responding for requests for reservations

The Profile

– Native French speaker + Fluent level of English
– Candidate already located in Barcelona
– Very good communication (oral and written) and listening skills
– Previous experience in the Tourism Industry is a plus
– Team player, open-minded and always ready to help
– A motivated and dynamic candidate

The Offer

– Working hours: Saturday and Sunday : 9am – 7pm (8 hours/day)
– Working in a constantly growing company
– International working environment
– Basic salary of 515 euro gross/month + 20% bonus + ticket restaurant + remuneration for Sunday work
– Permanent contract
– Office located in the center of Barcelona
– Start date: ASAP

Internal Reference: WD07

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